Eastmead Avenue Surgery

The Surgery, 20 Eastmead Avenue, Greenford, Middlesex, UB6 9RB
1 2 3 4 5 4 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

 
1 2 3 4 5
3rd July 2023


It’s very good GP and doctors

Suggested improvements
It’s fine

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
27th March 2023


Consistent great service

Suggested improvements
Text message for appointment

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
6th December 2021


It takes up to 2hours on the phone with no assurance you can get an appointment..... I have to work during times for booking appointments..

Suggested improvements
Improve appoint ment system

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th November 2014


I have been a patient here for many years but in the last year you can never get an appointment , you have the receptionists deciding if you can see a doctor. If you take up an emergency appointment because you just can't get another routine appointment , the doctor is rude and dismissive . If you have several problems to discuss you are asked to choose the most important ! Which doesn't make sense as often other problems are related. I have been waiting 5 months for a referral to hospital but have been told I must chase it up myself .Doctors change prescriptions over the phone and not offering to see you . Totally disappointed !!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

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Resources

Short link to review Eastmead Avenue Surgery: http://iwgc.net/ejf6b