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Grosvenor House

147 Broadway, Ealing, London, England, W13 9BJ
1 2 3 4 5 2 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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Reviews

 
1 2 3 4 5
10th October 2023


I could not quite believe this place. It reminded me of a rough old farm outbuilding. The staff at reception were not helpful; they spoke with disregard. The doctors seemed distant and defensive. On each occasion I saw a doctor there was no attempt to build a rapport and as with the receptionists their manner was off hand. It is hard to believe that a surgery such as this continues to exist.

Suggested improvements
They could treat patients with cordiality and at least act as if they care.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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Short link to review Grosvenor House: http://iwgc.net/ecdv4