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Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1 2 3 4 5 1,837 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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Reviews

 
« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 286
 
1 2 3 4 5
9th November 2023


I’ve had nothing but brilliant care from the doctors t the surgery. I’ve had appointments with Dr O’Byrne and Dr Protheroe and they were both incredibly kind and understanding. I’ve also met with nurses at the surgery for travel vaccines and again, they were super helpful and efficient. A great surgery with excellent staff.

Suggested improvements
N/A

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
17th October 2023


Long phone queue to get through, but soon been answered you can always get a solution.

Suggested improvements
N/A

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
17th October 2023


It can take a while to get through, but they are accommodating when you do. Really lovely medical team.

Suggested improvements
Nothing.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
14th October 2023


Only deal with the practice on the phone’ . I don’t speak very well but the staff always are patient with me. The Care Home phoned for me this time and we’re very helpful with the staff.

Suggested improvements
L

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
13th October 2023


By far the best Doctors, nurses ,and all the staff who work there are amazing .

Suggested improvements
Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review

« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 286

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb