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The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 1 2 3 4 5 2,233 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 Write a review

Reviews

 
« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 444
 
1 2 3 4 5
29th November 2023


Normally not too bad but recently waited for seven people before me only to be cut off and having to start again.

Suggested improvements
Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
29th November 2023


The Dr was very caring and helpful

Suggested improvements
I was happy with my visit

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
29th November 2023


Blood test not available for several weeks

Suggested improvements
Find something to fix me!

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
29th November 2023


Time limit on getting an appointment is 2/3 weeks

Suggested improvements
It was all fine

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
29th November 2023


I was booked in for a steroid injection.a doctor had made appointment not me. It was the wrong doctor, who then questioned diagnosis and has booked me into see someone else. I left feeling upset

Suggested improvements
To be booked to see correct person would have helped.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
Rating not given.
Appointment
1 2 3 4 5
Report this review

« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 444

 Write a review

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk