The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
4,791
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2025-06-17
Person
4
5
0
17th June 2025
It was much easier than previously
Suggested improvements
Nothing
The James Cochrane Practice
2025-06-17
Person
4
5
0
17th June 2025
Good service as always. To get a follow on appointment on a Thursday was 1 month away. [name removed] the nurse was friendly, competent, and professional.
Suggested improvements
N/a
The James Cochrane Practice
2025-06-17
Person
4
5
0
17th June 2025
The 08.00 rush for appointments is frustrating and unrealistic. Routine appointments can be 1, 2, or 3 weeks away.
Suggested improvements
I'm unsure of the logistics of the practice, I would like to learn more regarding the criteria used in order to get a same day appointment.
The James Cochrane Practice
2025-06-17
Person
4
5
0
17th June 2025
Because it's the truth
Suggested improvements
Not much at all I wasn't there long
The James Cochrane Practice
2025-06-16
Person
5
5
0
16th June 2025
Satisfied
Suggested improvements
All fine
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2025 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk