The Wall House Surgery

The Wall House Surgery 2014-06-18 Person 5 5 0

I hear all the problems people have getting appointments but we have never has such issues. Calling the surgery if we need to see someone and then speaking with a triage has saved a lot of time, sometimes we get given advice over the phone and don't need to go in, when we do we get an appointment the same day, often with our usual GP! On the whole they have been very helpful and I have great faith in them :)

The Wall House Surgery 2014-05-14 Person 2 5 0

I very rarely go to this surgery unless I absolutely have to. I find some of the receptionists very helpful, but there is one who is the complete opposite. She was rude and believes she knows my health better than I do. I did complain but of course the whole matter was whitewashed over by the Practice Manager, even though other staff at the practice believed I had a very valid case and knew who I was talking about even though I personally didn't know her name. Question - why are most of the doctors female? Is it a personal preference for the Head of Practice?