Reviews
All staff whether Reception or Nursing are always pleasant and helpful. All of us would prefer to see a particular doctor - but if you are unable to most of the other GPs are very pleasant and helpful.
Making an appointment is not easy - but - it is not easy at any other Practice. The Wallhouse Surgery is efficiently run and a caring community.
Impossible to make an appointment with the doctor you want, even in advance. You can only get emergency appointments on the day. You can’t seem to book ahead to get your own doctor. Stupid online system that runs out of general appointments immediately.
This surgery is struggling with the volume of patients it has to deal with. It is extremely difficult to consistently see the same doctor, meaning you have to go over old ground whenever you meet a new doctor. Unfortunately the construction work is also putting pressure on the team. I had to pop in 3 times to obtain a blood test form.
Generally the medical team are good, but like much of the NHS overstretched.
Excellent care by Dr Anosh Patel today.
Thank you!
Dr Ray is the most amazing helpful Dr. in the surgery. Just wish it was easier to get an appointment with him. He is both supported and helpful and always makes sure you are happy with what he is explaining to you. Sometimes I think the receptionist could be a bit more understanding but overall a great surgery. Be nice when building works have finished.
Resources
Short link to review The Wall House Surgery: http://iwgc.net/eccko