The Wall House Surgery

The Wall House Surgery 2017-11-04 Person 4 5 0

Saw GP. Very caring and had good discussion.

The Wall House Surgery 2017-11-04 Person 4 5 0

Examined every possibility. Didn't rush to catch up.

The Wall House Surgery 2017-10-10 Person 1 5 0

As a patient with a hearing aid and a requirement for long term medication for another condition that can't be dispensed on repeat prescription, I asked the Practice to notify me by email when my prescriptions were ready to collect as this seemed like a reasonable adjustment. The practice has insisted that I call the switchboard instead which is difficult and inconvenient, requiring several calls with call waiting times averaging about 20 minutes - not to mention expensive! I find it surprising and disappointing that a GP surgery is not prepared to make reasonable adjustments for patients with special requirements and / or disabilities.

The Wall House Surgery 2017-09-27 Person 5 5 0

Appointment - seen on time. Sharon was professional (actual nurse) friendly at putting me at ease. Lovely lady. Thank you.

The Wall House Surgery 2017-09-27 Person 3 5 0

Good. - Friendly staff. Bad. - How long it takes to get an appointment.