Yeading Medical Centre

18 Hughenden Gardens, Northolt, Middx, England, UB5 6LD 1 2 3 4 5 28 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 »
Page 1 of 2
 
1 2 3 4 5
19th August 2022


Can never get an appointment, felt unwell tried three days to get appointment none available. Ring at 2 by 2.05 appointments all gone. I have been with this surgery since I was born over 50 years ago plus all my four children have been also since they were born. The surgery is absolutely useless, I think it is an absolute disgrace. The surgery has badly gone down hill. I will now be changing to a different surgery. I also know so many people who have left YMC now as it is just useless.


Improve all round.

13th September 2022
Response from Yeading Medical Centre

We are saddened to receive your negative feedback and we are sorry to hear about your experience. We have been implementing various improvements since April 2021. Even if you have now left our practice, we would really appreciate if you could contact us directly so we can learn more from your experience to help us strive to make improvements to benefit all our patients. Best regards, Yeading Medical Centre

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
18th August 2022


Overall, the surgery is good, better than what it was interms of getting appointments and the way GP, receptionist see patients. There is still room for improvement.


Try and get blood test done in the surgery instead of telling patients to far.

13th September 2022
Response from Yeading Medical Centre

Thank you for taking the time to leave us your constructive feedback. We are glad that you are noticing improvements and we agree with you that there are further improvements to be done. One of our phlebotomist (blood sample takers) had left but we have now got replacement staff, so we hope to be able to provide more blood tests at the practice. Please do not hesitate to contact us directly if you want to discuss any other elements of feedback in more detail. Thank you again, Best regards, Yeading Medical Centre

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
26th June 2022


Regarding my personal experience


Waiting time need to be adjusted

27th July 2022
Response from Yeading Medical Centre

Thank you so much for leaving your overall positive feedback. Please do contact us directly so we can understand more about your experience around waiting times so we can consider what improvements might be possible. Best regards, Yeading Medical Centre

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
14th February 2022


There is a young Asian who works on the reception sorry forgot his name but have to say one of the best receptionist thats been there for a long time he is very friendly and always talks to people in a kind and sincere way always friendly and welcoming and always been nice to my mother, I would honestly say it's always a pleasure to talk to him as he is kind and friendly


The service is good and happy with it

5th March 2022
Response from Yeading Medical Centre

Thank you so much for leaving such positive feedback for a member of staff. He has seen your review and is really touched and inspired to continue to do the very best for patients. Best regards, Yeading Medical Centre

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
5th January 2022


I trust the service providers!


I don’t mind.

5th March 2022
Response from Yeading Medical Centre

Thank you so much for your 5 star review and the trust you have in us! Best regards, Yeading Medical Centre

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

« 1 2 »
Page 1 of 2

{{category}} working at Yeading Medical Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Yeading Medical Centre: http://iwgc.net/ecdvb