Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
1 2 3 4 5 2,490 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
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Page 1 of 248
 
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


The nurse had a understanding of how difficult it is but how we have to face things.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


We felt reassured, now have someone to answer questions.

Suggested improvements
We had rung the lung (pleurd) specialist team to ask for support for pain management, could this be automatic for new patients? They may not need it of course.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
Rating not given.
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


Suggested improvements
To have listened, to have actually attended, to have shown dignity and respect.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


Listened to what I had to say and answered any questions I had.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


Non importing friendly empathetic session.

Suggested improvements
My brother has Asperger and to much information was given in one session.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


[name removed] was very nice and explained everything to myself and my wife.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


Throughout the care and attention by all staff was nothing short of excellent with special attention from Victoria castle and Dr. Bar, nurse [name removed] and [name removed].

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


The palliative nurse ([name removed]) could not have been better.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team,
25th June 2023


The service we have received has been excellent.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team, written by a patient
25th June 2023


Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
 
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Page 1 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux