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28th July 2023


I already wrote a lengthy email about the anti-science, fatphobic treatment I received at this clinic. I intended not to interact further but then whoever discharged me misgendered me in the discharge letter. At every turn this clinic has made me feel devalued as a person and as a patient. I did not feel safe being treated here, I did not feel respected, and I'm glad that I made the decision to pull out of the service, even though private treatment is going to cost me thousands of pounds. It is well worth it to be out of the door here.

Suggested improvements
I genuinely can't think of anything that was done right at this point. Try doing anything slightly differently and that will probably be an improvement

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs