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Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
1 2 3 4 5 6,588 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

 
« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 655
 
1 2 3 4 5
Review of Adult Dietetics,
12th July 2023


Was very good, gave a lot of information and explained the process thoroughly.

Suggested improvements
The man that was brought in to talk about medication was difficult to understand as had a strong accent.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Report this review
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
3rd July 2023


I was dealt with my the physio clinic which in its self is always a welcoming area to go. The receptionist is lovely. My physio, [name removed] has been absolutely brilliant. She was helpful in getting me to understand my issue and gave me solutions. If it wasn’t for her, I don’t think I could have made the recovery I’ve made so massive thank you to the clinic & [name removed].

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
9th June 2023


Very good understanding of my medical history and present. Reassuring and helped me view circumstances differently. [name removed] was very personable and explained things well to me.

Suggested improvements
None

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
12th May 2023


[name removed] was very informative and understood my needs and took into account my other health conditions which hinder myself being able to do too much he gave me instructions to follow and suggested times and allowed me to carry them out in my own time with no pressure found this really helpful

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of MSK Physiotherapy & APP Team (Highfield),
11th May 2023


Set great targets and motivated me to hit them

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Serenity,
6th May 2023


The doctor was very good so was the Kayleigh.

Suggested improvements
Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of ISVA Adult, written by
6th May 2023


Nothing needs changing perfect.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Serenity,
6th May 2023


Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of ISVA Adult, written by a patient
6th May 2023


I felt safe enough to talk about how I was feeling and supported when doing so.

Suggested improvements
N/A.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
1 2 3 4 5
Review of First Contact Physiotherapy-Highfield,
6th May 2023


Knowledgeable staff are very helpful.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
Report this review
 
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Page 1 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc