king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
209,743 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Rheumatology Outpatients
6th February 2025


On arriving at the hospital, the male receptionist was on the phone, clearly on a personal call, as I could hear every word, making me want to in for my appointment, very poor.

Suggested improvements
Better customer service training

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Rheumatology Outpatients
6th February 2025


Doctor was very polite and explained everything. Very Happy, thank you

Suggested improvements
nothing

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Written by a NHS patient
4th February 2025


Xxxxxxxx

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of King George’s - Accident & Emergency
30th January 2025


I arrived at king george hospital on the 20.01.25 waiting 11 hours to see the surgeon then they discharged me condition got worse ended up having surgery the following week

Suggested improvements
Communicate better

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Chest Clinic
30th January 2025


Everyone in the chest clinic were extremely polite and the consultant I saw Mr Price was very professional.

Suggested improvements
No all good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
30th January 2025


Excellent service throughout

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
30th January 2025


I rung when I received my appointment explaining it was too late in the day as I take pain meds that make me drowsy . I arrived at 13.30 as advised the nurses said great we will get you in next . After 2 hrs I spoke to nurse she said oh I don’t understand why you hasn’t been in . She spoke to a dr not my consultant . He said no he won’t see me earlier . They were also running over an hour late so at 16.00 I had to leave as I was in agony . I received my next appointment 3 rd NOVEMBER AT 16.30

Suggested improvements
Listened to me helped my situation

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Japonica Ward
30th January 2025


Nurses and staff were always available to talk to and answer any questions and always available for a chat when they had a spare moment. Talked everything through with me and we're very clear about everything including medication.

Suggested improvements
Nothing. Everything done for me was excellent.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
30th January 2025


Whole appointment from arriving at the reception, the nursing assistants and Doctor all outstanding. Kind, professional and dignified. very impressed.

Suggested improvements
none

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Rheumatology Outpatients
30th January 2025


Dr Stapleton is such a caring and kind doctor. He explains everything, so that we understand. A lovely man to talk to I'm very lucky to be a patient of his. Gillian Sion.

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
 
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