king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
213,205 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Outpatients Department
16th May 2025


Nurse Practitioner Judith Alvarez was ever so compassionate and caring. She was so kind, showed empathy and commitment to her job. What a great Nurse, thank you for your great care. We need more nurses like Judith.

Suggested improvements
Appointment letter was never send from previous review, had to ring the co-ordinator to book me one which he did.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
15th May 2025


The staff in CDU totally neglect a patient, they forget about me several times, I spent in A&E department around 24 hours! They didn't check my vital sing for more then 12 hours, witch in my case was really important! One of the doctors are get decisions to transfer me in Queens hospital, paramedic is tell them that is not right because I need an urgent care but he doesn't listen and just close the ambulance door!!! Totally mad care!!!

Suggested improvements
You have to take care of the patient, squeeze the time of the service

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
14th May 2025


The staff was attentive, reassuring and kept me updated on my progress.

Suggested improvements
If you only could reduce the waiting time to see the doctor and start receiving treatment- that would be lovely!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
14th May 2025


I expected to be booked in for open hernia surgery but when it came to it the procedure was not only laparascopic but also robotic. I never really understood how or why the change came about or why I was now under the care of a different surgeon. I would have appreciated being kept better informed. Having said that I was really pleased to have the less invasive robotic procedure.

Suggested improvements
I would have appreciated being kept better informed about the changes to the plan for my surgery, preferably by letter. I did receive a phone call from a different surgeon to the one I had last seen in clinic and he probably did explain to me what was going to happen but it actually left me feeling confused and I did not have any contact details for me to be able to ask questions. It would also be very helpful if the invitations you send out for review contain the date of the visit that you are asking about. I have several referrals in progress at the moment and it gets a bit confusing knowing which one you are talking about.

Experience
Dignity/Respect
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Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
14th May 2025


Very satisfied with treatment and care.

Suggested improvements
Nothing.

Experience
Dignity/Respect
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Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
13th May 2025


When I presented at A & E reception I was processed very quickly and triaged quickly -so that I was given an ECG, and a blood sample was taken promptly. Thereafter there was an understandable delay before seeing a physician, and I was then given, promptly, an X-ray to rule out certain possibilities. Following this there was a further short delay before a "cardiac physiologist" arrived - prompted by the attending physician - and my problem with my Implanted Cardiac Device was analysed and, basically, solved. After a further understandable delay the physician discharged me - but requested a final check of my heart rate before allowing me to leave. Unfortunately the nursing staff did not carry out this check for more than an hour later, and I had to enquire about the delay before that check was carried out.

Suggested improvements
My only criticism relates to the final check being delayed, and I am reluctant to mention this when it was clear to me that a huge number of people were being treated well, quickly and efficiently by the excellent nursing and medical staff. An unfortunate and human slip-up.

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
9th May 2025


All were well conducted

Suggested improvements
This time the staff were well coordinated

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Review of Fern Ward
8th May 2025


Unqualified person to put needle in my arms caused injury to my arm. Then onward received oral antibiotics. I had same experience with h male and female staff/ nurses. I was told on 2 May 2025 that I will be discharged around 11 am but due to non availability of medication I was told I would have to wait till 6pm for the medication to arrive. My son arrived to take me home and after waiting I left around 4.30 pm with a promise to pick up medicine after 6 pm which we did.

Suggested improvements
Use qualified with experience nurses to fix needles on patients arms. Once it has been agreed with the doctor to discharge the patient please don’t made to wait for medication for hours.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Iris Ward
8th May 2025


All 5he staff:from the top specialists. To those who served the food were remarkably professional and caring in every way..I can't think what 3lse to add. As everything wad very good all round

Suggested improvements
Can't really think of anything at the moment.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Gardenia Ward
8th May 2025


Althuogh only on that ward overnight was treated well along with medical receiving ward who looked after me with good care all staff compassionate and a credit to nhs

Suggested improvements
I was woken at 2.15 am to be transfered to gardenia ward surely this could have been done later in the morning

Experience
Dignity/Respect
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Information
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Communication nurse
 
 
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