king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
211,388 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Outpatients Department
14th March 2025


Mostly pleasant experience As a disabled patient it is tricky to get around and my needs as a wheelchair user were understood

Suggested improvements
Weren’t aware I was disabled before I came to clinic so had to explain what I could/couldn’t do I had previously had a sigmoidoscopy because I was told my disability prevented me from a colonoscopy due to bowel prep needed despite me saying it would be ok and I know myself best but now I’m told I should have had one because I need further examination. So feel it is a waste of nhs money and both our time

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of KGH - Integrated Therapy Outpatients
14th March 2025


Tahlia is amazing she knows her stuff Trust worthy ,reliable ,helpful great communication skills , kind and after every visits I leave happy and ready for the next set of physio absolutely fantastic 5 star rating

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
13th March 2025


All staff and doctors are helpful and professional

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
13th March 2025


Absolutely awful “ treatment” sat in a bed for 8 hours no communication no one came to look at me never saw a doctor. Had to walk out and go to the royal London hospital where I received the best care !!! Awful hospital and rude staff

Suggested improvements
Your job

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2025


From the first minute to discharge i felt all of the staff went above and beyond with my treatment and care.

Suggested improvements
I have no negatives as my treatment was first class on the day.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2025


Short waiting time friendly and sympathetic staff

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2025


The A&E experience was terrible for my 71 year old disabled mother. She went to A&E/UTC at around 10:30am. After I had finished work I went to pick her up at around 19:00. She had told me that a doctor had seen her and that the doctor had referred her to a CT scan. However, when she went to the CT department, they couldn’t find her details on the system and because she couldn’t sit around any longer as she was in pain she wanted to go home as she was waiting around in waiting rooms for around 9 hours!!!! I think that is disgusting for elderly disabled people to be waiting around for that amount of time and not even find out what’s wrong with them. The NHS needs to sort their act out !!!

Suggested improvements
First of all all managers in the NHS need to be trained on how to manage staff ! And then all the staff need to be trained on how to work more progressive and get patients seen quicker, it is ridiculous how often I see staff just walking around dragging their feet and not doing much. If I done that at my work place, I would be sacked on the spot !

Experience
Dignity/Respect
Involvement
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Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2025


The waiting was horrendous for someone who had DIB. My mum was constantly asking for help for me. They kept throwing me out into to the waiting room as a asthmatic where they was a pt with influenza in isolation who was roaming in and out of the room. It was a horrible experience so I self discharged

Suggested improvements
Need better care and a better system

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Juniper Endoscopy Unit
10th March 2025


Thank You for Your Wonderful Care - Juniper Ward Dear Dr. Khawaja and the Team at Juniper Ward, I wanted to take a moment to express my sincere thanks for the wonderful care I received during my recent Colonoscopy. From the moment I arrived at the Juniper Ward reception, The whole team was so friendly and caring, it really made a difference. I particularly appreciated how carefully everything was explained to me. The nurses took such great care in providing me with a hospital gown, checking my blood pressure, and making sure I was comfortable and ready for the procedure. During the procedure itself, Dr. Khawaja, I was so grateful for your conversation and rapport-building. Asking about how I felt and what I do for a living really helped to keep me comfortable and at ease, even while sedated. Your skill and the team's professionalism were truly excellent. Words aren't enough to express my gratitude for the dedication and care I received both during and after the procedure. Thank you all so much for everything.

Suggested improvements
Excellent team, keep up the good work.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
6th March 2025


The service, whilst it took some time, was very professional and caring, with full explanations given as to what would happen.

Suggested improvements
The calling out of peoples names to come forward for tests, see doctor/nurse etc. can be difficult to hear in the A&E room. Consider also using a electronic sign board to tell people or call them on their mobile.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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