Reviews
Reviews
Mostly pleasant experience
As a disabled patient it is tricky to get around and my needs as a wheelchair user were understood
Tahlia is amazing she knows her stuff
Trust worthy ,reliable ,helpful great communication skills , kind and after every visits I leave happy and ready for the next set of physio absolutely fantastic 5 star rating
All staff and doctors are helpful and professional
Absolutely awful “ treatment” sat in a bed for 8 hours no communication no one came to look at me never saw a doctor. Had to walk out and go to the royal London hospital where I received the best care !!! Awful hospital and rude staff
From the first minute to discharge i felt all of the staff went above and beyond with my treatment and care.
Short waiting time friendly and sympathetic staff
The A&E experience was terrible for my 71 year old disabled mother. She went to A&E/UTC at around 10:30am. After I had finished work I went to pick her up at around 19:00. She had told me that a doctor had seen her and that the doctor had referred her to a CT scan. However, when she went to the CT department, they couldn’t find her details on the system and because she couldn’t sit around any longer as she was in pain she wanted to go home as she was waiting around in waiting rooms for around 9 hours!!!!
I think that is disgusting for elderly disabled people to be waiting around for that amount of time and not even find out what’s wrong with them.
The NHS needs to sort their act out !!!
The waiting was horrendous for someone who had DIB. My mum was constantly asking for help for me. They kept throwing me out into to the waiting room as a asthmatic where they was a pt with influenza in isolation who was roaming in and out of the room.
It was a horrible experience so I self discharged
Thank You for Your Wonderful Care - Juniper Ward
Dear Dr. Khawaja and the Team at Juniper Ward,
I wanted to take a moment to express my sincere thanks for the wonderful care I received during my recent Colonoscopy. From the moment I arrived at the Juniper Ward reception, The whole team was so friendly and caring, it really made a difference.
I particularly appreciated how carefully everything was explained to me. The nurses took such great care in providing me with a hospital gown, checking my blood pressure, and making sure I was comfortable and ready for the procedure.
During the procedure itself, Dr. Khawaja, I was so grateful for your conversation and rapport-building. Asking about how I felt and what I do for a living really helped to keep me comfortable and at ease, even while sedated. Your skill and the team's professionalism were truly excellent.
Words aren't enough to express my gratitude for the dedication and care I received both during and after the procedure. Thank you all so much for everything.
The service, whilst it took some time, was very professional and caring, with full explanations given as to what would happen.