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queen-alexandra-hospital

Queen Alexandra Hospital

Southwick Hill Road, Cosham, Portsmouth, England, PO6 3LY
 
1 2 3 4 5 231,566 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

 
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Page 1 of 22022
 
1 2 3 4 5
Written by a private patient
25th October 2023


All the staff at QA were amazing with us as a family. Very attentive. Nothing was too much trouble.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
5th October 2023


Visited the breast clinic because I found a lump. GP confirmed and as have had previous breast cancer referred. 2WW appointment was four weeks. No chaperone or nurse offered. Doubted that me and my GP found a lump. No dignity or care given, I could not wait to get out of there. I will not be reporting lumps any more.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
26th September 2023


Neurology, A&E experience was poor. Felt ignored.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient MRI,
12th September 2023


I had an MRI on the 11th Sept at 3.15 and just wanted to express my gratitude at the great service that was provided from every member of the team at all stages. It is all too easy for people to complain but when you see all staff over stretched but still giving professional, compassionate care then I feel they should be praised. Please pass on my compliments to the team and all who keep the NHS going and something our country should be proud of.

Suggested improvements
The only critism I could think of and nothing to do with staff is that maybe the drink given before the bowel MRI could be flavoured in some way as try as I might I struggled to drink enough and was worried I would bring it up whilst going through the procedure.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Cardiology Treatment Clinics,
22nd May 2023


I came for a routine echocardiogram, and was found to have heart failure. The staff were very kind and organised for me to see a Cardiologist so that I could start immediate treatment. Although this was a total shock, I'm so pleased that they have been willing to help me see a cardiologist to discuss my medication prior to further appointments being made. Because I had to wait so long the nurses provided me with Tea and a Banana which was so unexpected. Your staff in this department are so caring. Thank you

Suggested improvements
Nothing, I couldn't find any faults in my care.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Resp. OPD,
22nd May 2023


The staff took time to listen to me and gave me advise on my breathing technique. They have me further advise about a clinical matter that I've just been diagnosed with.

Suggested improvements
Nothing needs to be changed.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
28th April 2023


Wonderful Hospital wonderful Doctors and Nurses, thank you so much

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Cardiology Treatment Clinics,
21st April 2023


I was very pleased with reception staff for their warm welcome and to Jack who did my ECG today. He made me feel comfortable by being friendly, asking how I was and having a giggle with me, it makes a difference to have that human connection when you feel anxious, he was great and obviously is hard working. The ladies at reception were very kind also, I heard them greeting everyone who came in and they helped me find the paperwork with the link to this site but as it was busy in cardiology I thought best to complete online rather than take up space there. Thank you to all if this can be passed onto them as the amazing job they do is appreciated.

Suggested improvements
N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of E level recovery,
5th March 2023


Staff exceptionally friendly, informative and helpful at all times. There was no time when I didn’t feel informed about my condition and treatment

Suggested improvements
Lunchtime and dinner food wasn’t very good tbh, often like warm

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of VAU clinics,
4th March 2023


I answered all the above questions, for which question do you want a why answer?

Suggested improvements
When inside the building I was easily disorientated and therefore was unable to navigate a direct path from where I was to where I should be. In this new environment (it was my first visit) I could not confidently identify i) where I was and ii) waypoints to my intended destination. There is plenty of signage for the many departments but they can be distracting.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
 
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Page 1 of 22022
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Resources

Short link to review Queen Alexandra Hospital: http://iwgc.net/eb4rh