Reviews
Reviews
Should I full pregnant again, I would never want to be under the care of this hospital again.
The care I received was second to none. Unlike the stories we hear every day about hospitals, my experience was without any incident at all.
NHS waiting times are frustrating but I know the staff try their best
Very friendly and helpful staff.
A very pleasant hospital appointment experience. Very friendly and helpful staff.
With multiple conditions, I’ve been under many teams in different hospitals, and my treatment under CEMIG for surgery here has been a positive experience like no other - I found the care at the hospital to be outstanding, and truly patient-focused, which has unfortunately been a rarity prior to this. A few examples to note: As well as having a brilliant bedside manner, the way that my anaethetist Alenka Miles spoke to her collleages in the anaesthetic room with such kindness and respect enabled me to feel like I was in safe hands. I also felt like I had a say on decisions made going into surgery, that I was heard and never minimised. One nurse (Thomas) in recovery, on knowing about my sensory needs (I’m autistic) drew the curtains for me, and when I was tearful reassured me I could be however I needed to and that I was in a ‘safe space’ - words really matter and I am beyond appreciative that he took time to voice this. My other recovery nurse (Tofty) also took so much time and care to support me, and was so kind. I stayed for 2 nights in Robin Ward and the atmosphere was again one largely filled with softness, kindness and respect - I was never made to feel like an inconvenience or rushed out. From this experience I would say other hospitals could learn some lessons from St Peter’s and my long journey here was ultimately well worth it.
I have been a patient at St Peters for a number of years now under various departments. I have always received very good care. The staff treat you with respect and as an individual person not a number. Keep up the good work.
I encountered a traumatic experience in a hospital whist on holiday in Greece. The operation and treatment I received was not was explained to me. I slipped and fell fracturing my elbow. I was led to believe that because of the nature of the fracture it would need expertise in fixing, which meant an expert in this field would be flown in, this was a lie. In effect they filled arm with rubbish and removed healthy tissue. A metal frame was installed with metal rods inserted into bone, which I was later advised served no purpose at all. I eventually arrived home in the UK, and speedily seen by Mr Gupta and his team in OrthopaedicS. If it had not been for him I dread to think what might have happened. I am now fully recovered, except for some minor nerve damage caused by the first op in Greece. I thank Mr Gupta & the staff at St Peter’s & Ashford Hospital, they have been amazing.
Had a wonderful appointment with Dr Daniel Martins who saw me on really short notice due to an issue with my appointment on the database, and thankyou to the receptionist too for sorting out the issue so quickly! He was really helpful and made sure I understood how to do the exercises and why they would help me in the long run. Thanks again physiotherapy department
I have always had excellent care and attention over the many years I have had treatment there. brilliant Hospital.